Shipping Policy

Shipping Fee
Registered Mail (longer than 20 days).
Express Mail Service for fastest delivery (5-20 days).

*Certain countries have other fees such as insurance.

Please note, for larger sized items, there may be supplemental shipping charges. These cases will be dealt with the client directly.

Shipping Time
We ship every day of the week within 1-3 business days. Orders placed on Friday afternoon will be shipped on Monday, along with orders placed during the weekend.

Registered Mail: Standard registered mail with tracking. Longer than 20 days for delivery to destination country.
Express Mail: Registered express mail with tracking. It takes around 5-20 days for delivery to destination country.
BUT...
... Shipping time varies from countries to countries depending on the local postal services. Georgian Postal (We use DropShipping Service with Linea International Ltd. who is our business partner in Georgia) services are very quick to ship out your package, delays are mostly happening in your country.

Tracking Number
Tracking numbers can be found in your account and in the shipping confirmation email (check your spam folder).
You can also type your tracking number and check your order's status on this links;
https://backwoodsonline.aftership.com/
https://www.17track.net/en/

Delays in Delivery
We guarantee delivery.

If you have not received your package after 30 days, we will ask you to wait another 10 days. In most cases, packages appear then due to misrouting.

After 40 days of no-show, we are now able to open an investigation with the Georgian Post to find out what is happening with the packages. If a package cannot be found, we will send a replacement package.

Please read our Return & ReShip & Refund Policy.

Shipping to Australia, Brazil, and all South American countries is much slower due to unreliable local postal services. We ask for patience to customers wanting to be delivered in these countries.

Remember...
It is your responsibility to check for your own countries' customs regulations regarding the importation of our products. We do not ship packages duty-free.

Please contact us for further information.